Help
Need help now?
If you are in danger, call 112 first. Everything else can wait.
- 112EmergencyPolice, fire, ambulance. Free, works from any phone.
- 1091Women helplinePolice helpline for women in distress.
- 181Women helpline (Abhayam in Gujarat)24 hour counselling, rescue and referral.
- 1930Cyber fraudReport online payment fraud quickly. The first hours matter most.
Run by government agencies, not by Gharmatch. See sources and what we have checked.
Full list with sources and check dates: support directory.
If you feel unsafe right now
- Leave. You do not owe anyone an explanation, a viewing or a polite goodbye.
- Go to a place with people: a shop, a petrol pump, a neighbour, the society gate.
- Call 112, or a person you trust, and share your live location.
- If you are inside and cannot leave, call or message a person you trust and keep the phone on.
After you are safe
- Open the listing or search on Gharmatch, choose Report, and pick “I need help now”. It pauses the listing at once and goes to the top of our review queue.
- Block the person from your dashboard. They can no longer see your details.
- Screenshot messages, and note the time, address and what was said. Keep them.
- Make a police complaint, or ask the women helpline to help you do it. For a crime, we can give police the record we hold when they send a valid legal request.
If you paid money
- Call 1930 or use the national cyber crime portal straight away. Reporting within the first hours gives the best chance of stopping the transfer.
- Tell your bank. Keep the payment receipt and the chat.
- Report the listing here as “Scam or fake listing”, so nobody else loses money.
What we can and cannot do
We can pause listings, suspend accounts, keep a frozen copy of what was reported, and help police with a legal request. We cannot send someone to you, and we cannot check every home in person. Read the safety guide before you visit, and the guide for women.